Shipping & Delivery Policy

Where we ship: Pakistan (nationwide).
Processing time: 1–2 business days (Mon–Sat). High-volume sales or holidays may add 1–2 days.
Delivery time: Typically 2–6 business days after dispatch (location dependent).
Shipping fee: Shown at checkout (may vary by city/weight). Cash on Delivery (COD) may carry a small service fee where applicable.
Tracking: We’ll share tracking via SMS/email as soon as your parcel is dispatched.
Failed delivery / wrong address: If courier marks the parcel undeliverable or address is incorrect, re-delivery charges may apply.
Damage in transit: If the parcel arrives visibly damaged or tampered, refuse delivery (if possible) and contact us within 48 hours with photos.

For shipping questions, email admin@raffa.store or WhatsApp 0311-7535050.